Block Watne is in the midst of a radical digital transformation. Through design thinking and agile business development, the home builder is changing the way they work and communicate with home buyers. The result so far is increased customer satisfaction and increased sales.
But the transformation does not stop there. Their sustainability ambitions for the near future include zero waste building sites and more efficient ways of building homes tailored to the customers' needs. The potential is huge. For example, new partnerships and changes in the value chain represents a potential 20 percent reduction of wood usage. As a company that builds thousands of new homes every year, the impact is substantial.
Bjørnar Tretterud has been Head of Sales and Marketing in Block Watne since 2015, and heavily involved in the previous, ongoing and future design driven processes in the company.